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A Decade of Partnership: Transforming Nutricia's E-Commerce and Marketing
Revolutionizing online customer experiences and marketing effectiveness.
Issue
- Nutricia's outdated e-commerce system and SAP ERP infrastructure hindered their online market growth and operational efficiency, leading to a poor shopping experience and disjointed processes
How we Helped
- Enterprise64 implemented a scalable Asp.Net Storefront integrated with Shopify and Znode.
- Modernized the SAP ERP system, and established a comprehensive maintenance plan, enhancing online presence, improving customer satisfaction, and boosting operational efficiency.
Project Overview
Nutricia, a leader in advanced medical nutrition, embarked on a digital transformation journey to improve its ecommerce capabilities. This ambitious initiative aimed to revolutionize Nutricia’s online presence and improve operational efficiency.
The core activity was the implementation of a state-of-the-art AspDotNetStorefront, ensuring a seamless shopping experience for customers seeking specialized medical nutrition products. Moreover, Nutricia integrated with industry-leading platforms like Shopify and Znode to unlock enhanced ecommerce functionalities, catering to diverse clientele needs.
Nutricia modernized its SAP infrastructure recognizing the significant role of ERP systems. This strategic overhaul aimed to establish a robust foundation for seamless data.
Challenge
Nutricia faced significant challenges with their legacy e-commerce system, which struggled to meet the demands of modern online retail, impeding their online market growth. Moreover, their ecommerce solutions were disjointed, resulting in a below-par shopping experience for customers.
Third, the outdated SAP ERP system required modernization to enhance business process efficiency and data analytics capabilities. Hence, a structured approach was required to ensure continuous improvement, including ongoing website maintenance, updates, and user support.
The Solution
AspDotNetStorefront
Implementation
We chose AspDotNetStorefront for its flexibility and compatibility with Nutricia’s systems to design a scalable ecommerce solution. The outcome is a modern platform offering a seamless shopping experience.
E-Commerce Integration
Our team integrated Shopify and Znode with AspDotNetStorefront, creating a unified ecommerce solution. This integration streamlines the customer journey, from product discovery to checkout, and ensures a smooth shopping experience.
SAP Modernization
We modernized Nutricia’s SAP ERP system, boosting performance and delivering deeper business insights for the client.
Ongoing Maintenance
We’ve established a maintenance schedule and support system, utilizing in-house resources and vendor assistance. The activity ensures the ecommerce platform remains functional and up to date, leading to reduced downtime and higher user satisfaction.
Training & Support
We provided Nutricia’s team with thorough training, documentation, and ongoing support to enable self-sufficiency in managing the new ecommerce platform.
Results
Nutricia’s integration of AspDotNetStorefront, Shopify, Znode, and a modernized SAP system has enhanced its online presence, optimized processes, and minimized operational risks.
This approach led to higher revenue, improved customer satisfaction, and empowered staff to adapt quickly to market changes. Seamless platform integration improved the customer shopping experience, while a modern SAP system streamlined operations and provided valuable insights.
Also, the ongoing maintenance ensures platform efficiency and security, reinforcing Nutricia’s position in the digital marketplace.
