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Project Overview
The project required the modernization and integration of the Social Security Administration’s (SSA) disparate business systems to enhance electronic service quality.
Our team established the first Testing and Validation CoE for the SSA, reducing defects and ensuring high standards in production applications. The CoE implemented automated scripts for comprehensive testing, complying with NIST guidelines, and supported the achievement of CMMi Level 3 and 4 maturity.
This initiative showcased innovative QA practices and promoted smart methods to other federal agencies and SSA leadership.
Challenge
The biggest challenge was to modernize and integrate disparate business systems. As a large federal contractor, Lockheed Martin is a leader in advanced technology and innovation helping civil and defense agencies in different aspects.
We partnered with Lockheed Martin to ensure that all electronic services of the SSA adhere to the industry guidelines and standards and work flawlessly to provide the best customer service to the American public.
The Solution
Our senior consultants provided leadership in designing the first Testing and Validation CoE for the SSA, the first of any civil agency.
The processes established to build the CoE were acknowledged by the Director of the Division of Quality, Testing, and Validation and the Associate Commissioner of the Office of Systems and Electronic Services as one of the first IT initiatives to significantly reduce the defects in the production environment and ensure the integrity of many electronic services.
The processes established by CoE were implemented throughout the lifecycle of each project which also helped achieve the CMMi Level 3 and 4 maturity.
Tools & Technology Stack
The team developed automated scripts used by the test engineers and by the development and analytical teams to build unit test cases and traceability matrix for each critical system.
The scripts were designed to follow strict guidelines mandated by the NIST and the architecture was developed to fit any project size regardless of the technology.
The CoE was immediately implemented to test all new Java and mobile applications and showcased by the SSA to different federal agencies to promote smart methods and applications.
