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Lockheed Martin: Innovating Aerospace Technology for Superior Performance
Modernization and Integration of the SSA Disparate Business Systems.
Insight
- The challenge was modernizing and integrating Lockheed Martin's disparate business systems, ensuring that all SSA electronic services adhered to industry standards, and providing seamless customer service to the American public.
How we Helped
- We led the design of the SSA's first Testing and Validation CoE, which significantly reduced production defects and ensured the integrity of electronic services.
- The CoE processes, applied across project lifecycles, contributed to achieving CMMi Level 3 and 4 maturity for the organization.
Project Overview
The project required modernizing and integrating the Social Security Administration’s (SSA) disparate business systems to enhance electronic service quality.
Our team established the first Testing and Validation CoE for the SSA, reducing defects and ensuring high standards in production applications. The CoE implemented automated scripts for comprehensive testing, complying with NIST guidelines, and supported the achievement of CMMi Level 3 and 4 maturity.
This initiative showcased innovative QA practices and promoted smart methods to other federal agencies and SSA leadership.
The Challenges
The biggest challenge was modernizing and integrating disparate business systems. As a large federal contractor, Lockheed Martin is a leader in advanced technology and innovation, helping civil and defense agencies in various ways.
We partnered with Lockheed Martin to ensure that all SSA electronic services adhere to industry guidelines and standards and work flawlessly to provide the best customer service to the American public.
The Solution
Our senior consultants provided leadership in designing the SSA’s first Testing and Validation CoE, the first of any civil agency.
The processes established to build the CoE were acknowledged by the Director of the Division of Quality, Testing, and Validation and the Associate Commissioner of the Office of Systems and Electronic Services as one of the first IT initiatives to significantly reduce the defects in the production environment and ensure the integrity of many electronic services.
The team developed automated scripts that were used by the test engineers, development, and analytical teams to build unit test cases and a traceability matrix for each critical system.
The scripts were designed to follow strict guidelines mandated by the NIST, and the architecture was developed to fit any project size regardless of the technology.
The CoE was immediately implemented to test all new Java and mobile applications, and the SSA showcased it to different federal agencies to promote smart methods and applications.
The Impact
The processes established by CoE were implemented throughout each project’s lifecycle, which also helped achieve CMMi Level 3 and 4 maturity.
